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	<title>Paul's Salesforce Blog</title>
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		<title>Paul's Salesforce Blog</title>
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		<title>Salesforce NHUG Newsletter</title>
		<link>http://paulforce.wordpress.com/2009/11/24/salesforce-nhug-newsletter/</link>
		<comments>http://paulforce.wordpress.com/2009/11/24/salesforce-nhug-newsletter/#comments</comments>
		<pubDate>Tue, 24 Nov 2009 20:14:49 +0000</pubDate>
		<dc:creator>paulovery</dc:creator>
				<category><![CDATA[Salesforce General]]></category>

		<guid isPermaLink="false">http://paulforce.wordpress.com/?p=54</guid>
		<description><![CDATA[&#160; Hello New Hampshire User Group Members, Dreamforce I made it back from Dreamforce @ San Francisco safely.  It was a lot of fun and very educational, too.  If you weren’t able to make it, you can still experience some of the event online.  You can see the Keynote speeches by going here or here. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=paulforce.wordpress.com&amp;blog=7089196&amp;post=54&amp;subd=paulforce&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<table border="0" cellspacing="0" cellpadding="0" width="500">
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<td valign="top">Hello New Hampshire User Group Members,</p>
<p><strong><span style="text-decoration:underline;">Dreamforce</span></strong></p>
<p>I made it back from <a href="http://www.salesforce.com/dreamforce/DF09/site/">Dreamforce</a> @ San     Francisco safely.  It was a lot of fun and very educational,     too.  If you weren’t able to make it, you can still experience some of     the event online.  You can see the Keynote speeches by going <a href="http://www.salesforce.com/video/dreamforce-keynote-09.jsp">here</a> or <a href="http://www.youtube.com/view_play_list?p=4F4339962AFB91B1">here</a>.</p>
<p>The big announcement of the     week was the new Salesforce Collaboration Cloud called <a href="http://www.salesforce.com/chatter/">Chatter</a>.  This cloud     will allow you to have a facebook/twitter – like collaboration within your     organization.  You can follow objects or people in your org, allowing     you to see any events that affect those people or objects.  During the     Opening Keynote, Salesforce Co-founder Parker Harris said to Marc Benioff:     “Your apps are talking”.  Visit the <a href="http://www.salesforce.com/chatter/">Chatter Web Page</a> to view a     demo of this new Cloud.</p>
<p>If you attended Dreamforce and     would like to download content, you can do so at the Attendee Portal by     clicking the <a href="https://dreamevent.secure.force.com/dreamforce/content">Content</a> link on the left.</p>
<p>Even if you didn’t attend     Dreamforce, you can view <a href="http://www.youtube.com/view_play_list?p=3DE9C4480A554D5A">Breakout     Sessions on You Tube</a>.</p>
<p><strong><span style="text-decoration:underline;">New Salesforce Materials</span></strong></p>
<p>Salesforce has released 3     documents in the past week.  These documents are:<br />
-  The new release of the <a href="http://blog.sforce.com/sforce/2009/11/announcing-the-latest-release-of-the-forcecom-cookbook.html">Force.com     Cookbook</a><br />
- <a href="http://wiki.developerforce.com/index.php/Force_Platform_Fundamentals">Force.com     Fundamentals</a>, An Introcution to custom application development in the     cloud<br />
- <a href="http://wiki.developerforce.com/index.php/Forcedotcomworkbook">The     Force.com Workbook</a>, quick 30 minute tutorials to build your first app     in the cloud</p>
<p><strong><span style="text-decoration:underline;">Odds and Ends</span></strong></p>
<p>Check out the latest <a href="http://blogs.salesforce.com/user_experience/">User Experience Blog</a> entry, which talks about the new Graphical Approval Process Editor.</p>
<p>If you’re running a Non-Profit     on Salesforce?  You might be interested in Model Metrics’ <a href="http://www.modelmetrics.com/wp-content/uploads/2009/11/dreamforce-pr-2009-egiving-11_19_09.pdf">free     application for Donation Management</a>.</p>
<p>Here’s a nice little <a href="http://blogs.salesforce.com/analytics/2009/11/the-push-counter.html">blog     entry</a> which provides a piece of trigger code that counts how many times     an Opportunity date has been pushed out.</p>
<p>Doing some Web     Development?  Here are <a href="http://www.webanddesigners.com/34-cheat-sheets-for-web-designers-and-developers">34     Cheat Sheets</a> that you might find helpful.</p>
<p><strong><span style="text-decoration:underline;">The next NHUG Meeting?</span></strong></p>
<p>JP and I have yet to pick a     date for our next meeting, or to put together a list of presenters.      If you are interested in presenting or know of a product or feature that     you’d like to see presented, then please let us know.  As soon as we     know more about the next meeting, we’ll let you know.</p>
<p>Take care,<br />
<em>Paul Overy<br />
NHUG Co-Leader</em></td>
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			<media:title type="html">paulovery</media:title>
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		<title>New Releases of Force.com Cookbook and Force.com Fundamentals</title>
		<link>http://paulforce.wordpress.com/2009/11/22/new-releases-of-force-com-cookbook-and-force-com-fundamentals/</link>
		<comments>http://paulforce.wordpress.com/2009/11/22/new-releases-of-force-com-cookbook-and-force-com-fundamentals/#comments</comments>
		<pubDate>Sun, 22 Nov 2009 23:50:24 +0000</pubDate>
		<dc:creator>paulovery</dc:creator>
				<category><![CDATA[Salesforce Development]]></category>

		<guid isPermaLink="false">http://paulforce.wordpress.com/?p=52</guid>
		<description><![CDATA[Salesforce.com has released new versions of both the Force.com Cookbook and Force.com Fundamentals.  Blog entries can be found on the Salesforce Community site at the links, below. Force.com Cookbook Blog Entry Force.com Fundamentals Blog Entry You can download a .pdf version of these documents if you have a developer account.  Developer accounts are available for [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=paulforce.wordpress.com&amp;blog=7089196&amp;post=52&amp;subd=paulforce&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Salesforce.com has released new versions of both the Force.com Cookbook and Force.com Fundamentals.  Blog entries can be found on the Salesforce Community site at the links, below.</p>
<p><a href="http://blog.sforce.com/sforce/2009/11/announcing-the-latest-release-of-the-forcecom-cookbook.html">Force.com Cookbook Blog Entry</a></p>
<p><a href="http://blog.sforce.com/sforce/2009/11/announcing-the-release-of-forcecom-fundamentals-4th-edition.html">Force.com Fundamentals Blog Entry</a></p>
<p>You can download a .pdf version of these documents if you have a developer account.  Developer accounts are available for free by clicking the &#8220;Join Now&#8221; link at the top of either of the blog pages listed.</p>
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			<media:title type="html">paulovery</media:title>
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		<title>Watch Force.com Developer Courses on iTunes!</title>
		<link>http://paulforce.wordpress.com/2009/09/01/watch-force-com-developer-courses-on-itunes/</link>
		<comments>http://paulforce.wordpress.com/2009/09/01/watch-force-com-developer-courses-on-itunes/#comments</comments>
		<pubDate>Tue, 01 Sep 2009 19:58:14 +0000</pubDate>
		<dc:creator>paulovery</dc:creator>
				<category><![CDATA[Salesforce Development]]></category>

		<guid isPermaLink="false">http://paulforce.wordpress.com/?p=49</guid>
		<description><![CDATA[Great news!  Salesforce.com has made their developer courses available on iTunes! To see their blog post, follow this link: http://blog.sforce.com/sforce/2009/08/watch-forcecom-developer-courses-on-itunes.html<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=paulforce.wordpress.com&amp;blog=7089196&amp;post=49&amp;subd=paulforce&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Great news!  Salesforce.com has made their developer courses available on iTunes!</p>
<p>To see their blog post, follow this link:</p>
<p><a href="http://blog.sforce.com/sforce/2009/08/watch-forcecom-developer-courses-on-itunes.html">http://blog.sforce.com/sforce/2009/08/watch-forcecom-developer-courses-on-itunes.html</a></p>
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		<title>Formatting Time in APEX</title>
		<link>http://paulforce.wordpress.com/2009/08/27/formatting-time-in-apex/</link>
		<comments>http://paulforce.wordpress.com/2009/08/27/formatting-time-in-apex/#comments</comments>
		<pubDate>Thu, 27 Aug 2009 19:32:26 +0000</pubDate>
		<dc:creator>paulovery</dc:creator>
				<category><![CDATA[Salesforce Development]]></category>
		<category><![CDATA[apex]]></category>
		<category><![CDATA[salesforce]]></category>

		<guid isPermaLink="false">http://paulforce.wordpress.com/?p=46</guid>
		<description><![CDATA[Every time I need to display the date and time someplace, I have to go digging through old code to find examples of how I&#8217;ve formatted  it in the past.  When I encountered this problem today,  I decided to post a blog on it.  In the future I&#8217;ll be able to come here to see [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=paulforce.wordpress.com&amp;blog=7089196&amp;post=46&amp;subd=paulforce&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Every time I need to display the date and time someplace, I have to go digging through old code to find examples of how I&#8217;ve formatted  it in the past.  When I encountered this problem today,  I decided to post a blog on it.  In the future I&#8217;ll be able to come here to see how to do it, and hopefully others will benefit from it, as well:</p>
<p>So here&#8217;s the goal of this blog:  I simply want to create a string that displays the current time &amp; date in some readable format, such as: Aug 26, 2009 02:45 AM.  This is actually quite easy to do, once you know how to retrieve the time and what the formatting characters are to display it properly.</p>
<p>Getting the current time is easy since there is a simple function that returns the current time into a DateTime variable:  <span style="color:#ff0000;">datetime.now()</span></p>
<p>So that leaves formatting the result, which is the part that is difficult to memorize if you don&#8217;t use it frequently.  Formatting requires that you provide a character sequence that defines what the string-formatted version of the date/time will look like.  For example, to format a string to look like this: <span style="color:#ff0000;">08-</span><span style="color:#ff0000;">26-09 02:45 AM</span>, you would use a format string that looks like this: <span style="color:#ff0000;">MM-dd-yy hh:mm a</span></p>
<p>Here&#8217;s a table of format characters and what piece of the Date/Time object they display:</p>
<table border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="55" valign="top">Letter</td>
<td width="156" valign="top">Date or Time Piece</td>
<td width="427" valign="top">Examples</td>
</tr>
<tr>
<td width="55" valign="top">G</td>
<td width="156" valign="top">Era</td>
<td width="427" valign="top">G = AD</td>
</tr>
<tr>
<td width="55" valign="top">y</td>
<td width="156" valign="top">Year</td>
<td width="427" valign="top">yy = 09, yyyy = 2009</td>
</tr>
<tr>
<td width="55" valign="top">M</td>
<td width="156" valign="top">Month</td>
<td width="427" valign="top">MM = 08, MMM = Aug, MMMMM = August</td>
</tr>
<tr>
<td width="55" valign="top">w</td>
<td width="156" valign="top">Week in year</td>
<td width="427" valign="top">w = 35</td>
</tr>
<tr>
<td width="55" valign="top">W</td>
<td width="156" valign="top">Week in month</td>
<td width="427" valign="top">W = 3</td>
</tr>
<tr>
<td width="55" valign="top">D</td>
<td width="156" valign="top">Day in year</td>
<td width="427" valign="top">D = 235</td>
</tr>
<tr>
<td width="55" valign="top">d</td>
<td width="156" valign="top">Day in month</td>
<td width="427" valign="top">dd = 27</td>
</tr>
<tr>
<td width="55" valign="top">F</td>
<td width="156" valign="top">Day of week in month</td>
<td width="427" valign="top">F = 2</td>
</tr>
<tr>
<td width="55" valign="top">E</td>
<td width="156" valign="top">Day in week</td>
<td width="427" valign="top">E = Thu, EEEEE = Thursday</td>
</tr>
<tr>
<td width="55" valign="top">a</td>
<td width="156" valign="top">AM/PM</td>
<td width="427" valign="top">a = AM or PM</td>
</tr>
<tr>
<td width="55" valign="top">H</td>
<td width="156" valign="top">Hour in day (0-23)</td>
<td width="427" valign="top">HH = 23</td>
</tr>
<tr>
<td width="55" valign="top">k</td>
<td width="156" valign="top">Hour in day (1-24)</td>
<td width="427" valign="top">kk = 24</td>
</tr>
<tr>
<td width="55" valign="top">K</td>
<td width="156" valign="top">Hour in am/pm (0-11)</td>
<td width="427" valign="top">KK=11</td>
</tr>
<tr>
<td width="55" valign="top">h</td>
<td width="156" valign="top">Hour in am/pm (1-12)</td>
<td width="427" valign="top">hh = 12</td>
</tr>
<tr>
<td width="55" valign="top">m</td>
<td width="156" valign="top">Minutes in hour</td>
<td width="427" valign="top">mm = 30</td>
</tr>
<tr>
<td width="55" valign="top">s</td>
<td width="156" valign="top">Second in minute</td>
<td width="427" valign="top">ss = 55</td>
</tr>
<tr>
<td width="55" valign="top">S</td>
<td width="156" valign="top">Millisecond in second</td>
<td width="427" valign="top">SSS = 888</td>
</tr>
<tr>
<td width="55" valign="top">z</td>
<td width="156" valign="top">Time zone</td>
<td width="427" valign="top">z = EDT, zzzzz = Eastern Daylight Time</td>
</tr>
<tr>
<td width="55" valign="top">Z</td>
<td width="156" valign="top">Time zone offset</td>
<td width="427" valign="top">Z = -0400</td>
</tr>
</tbody>
</table>
<p>So all that leaves to show is an example:</p>
<blockquote><p>DateTime d = datetime.now();<br />
timeStr = d.format(&#8216;MMMMM dd, yyyy hh:mm:ss a&#8217;);</p></blockquote>
<p>Which results in a value being assigned to timeStr that looks something like this: <span style="color:#ff0000;">August 27, 2009 03:15:49 PM</span></p>
<p>Keep in mind that this doesn&#8217;t have to be used for the current time.  You can use this method to format any DateTime object, no matter where you retrieved it from.  For example, you could get the CreatedDate for any object and then use the format command to display it in a Visualforce page.</p>
<p>Good luck..  I hope you find this useful.</p>
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			<media:title type="html">paulovery</media:title>
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		<title>Ribbit for Salesforce</title>
		<link>http://paulforce.wordpress.com/2009/04/07/ribbit-for-salesforce/</link>
		<comments>http://paulforce.wordpress.com/2009/04/07/ribbit-for-salesforce/#comments</comments>
		<pubDate>Tue, 07 Apr 2009 15:39:45 +0000</pubDate>
		<dc:creator>paulovery</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://paulforce.wordpress.com/?p=43</guid>
		<description><![CDATA[Source: Article from vnunet.com BT has unveiled Ribbit for Salesforce, a hosted telephony service designed to help reduce the latency of information travelling from field workers into the business. The application enables all Salesforce CRM customers to link mobile voice communications with their existing accounts. Voice-to-text conversion allows field service agents, or any other user, [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=paulforce.wordpress.com&amp;blog=7089196&amp;post=43&amp;subd=paulforce&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Source: <a title="Article from vnunet.com" href="http://www.vnunet.com/vnunet/news/2240013/bt-launches-ribbit-salesforce">Article from vnunet.com</a></p>
<div class="content">
<blockquote><p><a title="BT" href="http://www.bt.com/" target="_blank">BT</a> has unveiled <a title="Ribbit for Salesforce" href="http://www.ribbit.com/salesforce/" target="_blank">Ribbit for Salesforce</a>, a hosted telephony service designed to help reduce the latency of information travelling from field workers into the business.</p>
<p>The application enables all Salesforce CRM customers to link mobile voice communications with their existing accounts. Voice-to-text conversion allows field service agents, or any other user, to dictate notes and memos verbally on their mobile phones, which are converted into text and added into Salesforce CRM and the user&#8217;s email inbox.</p></blockquote>
</div>
<p>An application that lets you add data to Salesforce, simply by talking into your cell phone.</p>
<p>How cool is that?</p>
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			<media:title type="html">paulovery</media:title>
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		<title>Salesforce Offers free Mobile Application</title>
		<link>http://paulforce.wordpress.com/2009/04/07/salesforce-offers-free-cell-phone-service/</link>
		<comments>http://paulforce.wordpress.com/2009/04/07/salesforce-offers-free-cell-phone-service/#comments</comments>
		<pubDate>Tue, 07 Apr 2009 14:15:14 +0000</pubDate>
		<dc:creator>paulovery</dc:creator>
				<category><![CDATA[Salesforce General]]></category>

		<guid isPermaLink="false">http://paulforce.wordpress.com/?p=34</guid>
		<description><![CDATA[Starting today, Salesforce.com will be offering a slimmed-down version of its customer management tools for high-end cell phones. In order to use this, your Salesforce Organization needs to enable Mobile Lite.  Contact your administrator to make sure this has been done before you try using this application. I&#8217;ve installed this application on my iTouch.  At [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=paulforce.wordpress.com&amp;blog=7089196&amp;post=34&amp;subd=paulforce&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Starting today, Salesforce.com will be offering a slimmed-down version of its customer management tools for high-end cell phones.</p>
<p>In order to use this, your Salesforce Organization needs to enable Mobile Lite.  Contact your administrator to make sure this has been done before you try using this application.</p>
<p>I&#8217;ve installed this application on my iTouch.  At the top level of the application are the following options:</p>
<table border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td>Accounts</td>
</tr>
<tr>
<td>Cases</td>
</tr>
<tr>
<td>Contacts</td>
</tr>
<tr>
<td>Solutions</td>
</tr>
<tr>
<td>Leads</td>
</tr>
<tr>
<td>Opportunities</td>
</tr>
<tr>
<td>Dashboards</td>
</tr>
<tr>
<td>Training</td>
</tr>
<tr>
<td>App Info</td>
</tr>
</tbody>
</table>
<p>There doesn&#8217;t seem to be any way to access custom objects, although custom fields are shown in the objects that are available.</p>
<p>At the bottom of the screen are the following options:</p>
<table border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td>Recents</td>
<td>shows the objects that you&#8217;ve viewed recently</td>
</tr>
<tr>
<td>Search</td>
<td>Pick an object to search.  Objects are:  Tasks, Event, Accounts, Cases, Contacts, Solutions, Leads, and Opportunities</td>
</tr>
<tr>
<td>Tasks</td>
<td>View/Create Tasks</td>
</tr>
<tr>
<td>Events</td>
<td>View/Create Events</td>
</tr>
</tbody>
</table>
<p>Sales Representatives would probably find this handy to have with them in the field.  You can use it to access your data, as well as to update basic objects and activities, but it doesn&#8217;t seem like it will be much use for managing Salesforce remotely.</p>
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			<media:title type="html">paulovery</media:title>
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		<title>Open Cloud Manifesto</title>
		<link>http://paulforce.wordpress.com/2009/04/06/open-cloud-manifesto/</link>
		<comments>http://paulforce.wordpress.com/2009/04/06/open-cloud-manifesto/#comments</comments>
		<pubDate>Mon, 06 Apr 2009 17:05:22 +0000</pubDate>
		<dc:creator>paulovery</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://paulforce.wordpress.com/?p=31</guid>
		<description><![CDATA[IBM has initiated a new &#8220;Open Cloud Manifesto&#8221;, which can be found here. Notably missing from the list of supporters are some of the largest Cloud Computing organizations: Amazon, Google, Microsoft and Salesforce. The document is a quick read (only 7 pages), which defines Cloud Computing, identifies Challenges and Goals, and lists a set of [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=paulforce.wordpress.com&amp;blog=7089196&amp;post=31&amp;subd=paulforce&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>IBM has initiated a new &#8220;Open Cloud Manifesto&#8221;, which can be found <a href="http://www.opencloudmanifesto.org/">here</a>.</p>
<p>Notably missing from the list of supporters are some of the largest Cloud Computing organizations: Amazon, Google, Microsoft and Salesforce.</p>
<p>The document is a quick read (only 7 pages), which defines Cloud Computing, identifies Challenges and Goals, and lists a set of Principals that supporting organizations should adopt.</p>
<p>The document feels a little heavy-handed to me.  It seems like the Cloud Computing wannabes are trying to tell the major players that they should work together to create open standards that would make data between cloud vendors more portable, monitoring more standardized and to provide interoperability for them all.  I can see why the new-comers to the Cloud would want this, but the current leaders may not want to invest the time and effort into such a project, which may give a leg-up to their competition.</p>
<p>The document does conclude that &#8220;This document is meant to begin the conversation, not define it&#8221;.  Hopefully the major players will stay involved in the development of an Open Standard for Cloud Computing, since the end-users will be  real benefactors of such an endevour.</p>
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			<media:title type="html">paulovery</media:title>
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		<title>Installing Force.com IDE</title>
		<link>http://paulforce.wordpress.com/2009/03/31/installing-forcecom-ide/</link>
		<comments>http://paulforce.wordpress.com/2009/03/31/installing-forcecom-ide/#comments</comments>
		<pubDate>Tue, 31 Mar 2009 14:29:37 +0000</pubDate>
		<dc:creator>paulovery</dc:creator>
				<category><![CDATA[Salesforce Development]]></category>

		<guid isPermaLink="false">http://paulforce.wordpress.com/?p=22</guid>
		<description><![CDATA[My hard drive died on Friday, so I&#8217;ve been re-installing applications today.  I decided to document the steps that I took to install the Salesforce IDE (Eclipse) since I had a hard time figuring out what to install both the first time, and once again today. So here we go: First of all, Salesforce has [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=paulforce.wordpress.com&amp;blog=7089196&amp;post=22&amp;subd=paulforce&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>My hard drive died on Friday, so I&#8217;ve been re-installing applications today.  I decided to document the steps that I took to install the Salesforce IDE (Eclipse) since I had a hard time figuring out what to install both the first time, and once again today.</p>
<p>So here we go:</p>
<p>First of all, Salesforce has a help page for this, but it lists specific versions of Eclipse and the JRE virtual machine.  I wanted a more generic set of instructions that would be useful (hopefully) a year from now.  The Salesforce help page for installing the Eclipse IDE can be found <a href="http://wiki.developerforce.com/index.php/Force.com_IDE_Installation_for_Eclipse_3.3.x">here</a>.</p>
<p>My laptop is running Windows XP, so I may be unaware of any nuances to do with other Operating Systems.  Feel free to comment if you find anything.</p>
<p>The Eclipse IDE requires a Virtual Machine to run.  When I visited the eclipse.org site, they directed me to an IBM page for a virtual machine, but I couldn&#8217;t find any download links.  Instead I used Sun&#8217;s virtual machine, which you can find <a href="http://java.sun.com/javase/downloads/index.jsp">here</a>.  I downloaded and installed JRE 6, Update 13.</p>
<p>The latest Eclipse downloads can be found at <a href="http://www.eclipse.org/downloads/">http://www.eclipse.org/downloads/</a>.  On this page, download &#8220;Eclipse IDE for Java Developers&#8221;.  I didn&#8217;t see any indication of what the latest release was, but the file name was eclipse-java-ganymede-SR2-win32.zip.  After downloading, I was able to find a version in the eclipse/readme/readme_eclipse.html file.  This release was 3.4.2 with a last revised date of Jan 22, 2009.</p>
<p>Extract the folder onto your system someplace.  There really isn&#8217;t an &#8216;install&#8217;.  You simply copy the eclipse folder to where ever you want eclipse to live.  I put mine under &#8220;C:\&#8221;, but &#8220;C:\Program Files&#8221; wouldn&#8217;t have been a bad choice either.</p>
<p>Now that the Eclipse IDE is &#8220;installed&#8221;, navigate to the eclipse folder and run eclipse.exe.  Now you&#8217;re ready to install the Salesforce specific package&#8230;</p>
<p>Eclipse allows you to support various environment types.  Salesforce took advantage of this by creating a version for their development environment.  To download and install it, follow these steps:</p>
<p>1. Click <strong>Help-&gt;Software updates</strong> then click the &#8220;<strong>Available Software</strong>&#8221; tab.<br />
2. Click &#8220;<strong>Add Site</strong>&#8220;.  Set the URL to &#8220;http://www.adnsandbox.com/tools/ide/install/&#8221;.  Click <strong>OK</strong>.  This will add the provided URL to the list of sites.<br />
3. Click the <strong>+</strong> to the left of the site that you just added(http://www.adnsandbox.com/tools/ide/install/).  You should see <strong>Force.com IDE</strong> listed.  Select the checkbox next to <strong>Force.com IDE</strong>.<br />
4. Click the <strong>+</strong> to the left of <strong>Web Tools (WTP) Update Site</strong>,  then click the <strong>+</strong> to the left of <strong>Web Tools Platform (WTP) 3.0.4</strong> and Select the checkbox next to &#8220;<strong>Web Developer Tools</strong>&#8221; (Note: The Salesforce instructions are to install the <strong>Web Standard Toos (WST) Project</strong>, but this would not work for this version of Eclipse.  I found Web Developer Tools through some trial and error)<br />
5. Click <strong>Install</strong>.  This will download and install the specified software.</p>
<p>When the download/installation is done, it will ask you to restart Eclipse.  Click <strong>Ok </strong>to do so.</p>
<p>Now go to <strong>Windows-&gt;Open Perspective-&gt;Other</strong> and you should see <strong>Force.com</strong> listed.  Select it and click <strong>OK</strong>.</p>
<p>You should be all set!<br />
Click <strong>File-&gt;New-&gt;Force.com Project</strong>, then enter the requested information and you&#8217;ll be ready to start coding!</p>
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			<media:title type="html">paulovery</media:title>
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		<title>Response from Salesforce Support:</title>
		<link>http://paulforce.wordpress.com/2009/03/26/response-from-salesforce-response/</link>
		<comments>http://paulforce.wordpress.com/2009/03/26/response-from-salesforce-response/#comments</comments>
		<pubDate>Thu, 26 Mar 2009 14:29:24 +0000</pubDate>
		<dc:creator>paulovery</dc:creator>
				<category><![CDATA[Salesforce Administration]]></category>

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		<description><![CDATA[From Salesforce Support: Dear Paul, Thank you for contacting Salesforce Support. Unfortunately because of the workflow rule, some times when a case is edited it mostly through the inline editing options sometimes gets caught saving the information through the API causing the record to hang. The current workaround would be to refresh the page or [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=paulforce.wordpress.com&amp;blog=7089196&amp;post=18&amp;subd=paulforce&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p><!--[if gte mso 9]&gt;  Normal 0     false false false  EN-US X-NONE X-NONE                            &lt;![endif]--><!--[if gte mso 9]&gt;                                                                                                                                            &lt;![endif]--> From Salesforce Support:</p>
<blockquote>
<p class="MsoPlainText">Dear Paul,</p>
<p class="MsoPlainText">
<p class="MsoPlainText">Thank you for contacting Salesforce Support.</p>
<p class="MsoPlainText">
<p class="MsoPlainText">Unfortunately because of the workflow rule, some times when a case is edited it mostly through the inline editing options sometimes gets caught saving the information through the API causing the record to hang. The current workaround would be to refresh the page or to Edit via the Edit button on the case.</p>
<p class="MsoPlainText">
<p class="MsoPlainText">This has been the case for every Organization across the board for sometime including ours as well.<span> </span>Currently there is not a time frame available of a possible resolution for this issue.</p>
<p class="MsoPlainText">
<p class="MsoPlainText">I do apologize for the inconvenience.<span> </span>If you have any further questions please email me and I will be happy to call you back at your convenience.<span> </span>If you are experiencing this issue constantly or daily please let me know.</p>
<p class="MsoPlainText">
<p class="MsoPlainText">Thank You for using Salesforce Support and Have a Great Day!</p>
<p class="MsoPlainText">
<p class="MsoPlainText">Best Regards,</p>
</blockquote>
<p>I&#8217;m able to reproduce this problem 100% of the time.  Iv&#8217;e come up with two workarounds for my guys to use:<br />
1. Hit refresh before using the inline editor.<br />
2. Use the Edit button rather than the inline editor.</p>
<p>Hopefully Salesforce.com will fix this issue soon.</p>
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			<media:title type="html">paulovery</media:title>
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		<title>SObject type does not allow triggers: CaseComment</title>
		<link>http://paulforce.wordpress.com/2009/03/24/sobject-type-does-not-allow-triggers-casecomment/</link>
		<comments>http://paulforce.wordpress.com/2009/03/24/sobject-type-does-not-allow-triggers-casecomment/#comments</comments>
		<pubDate>Tue, 24 Mar 2009 19:31:30 +0000</pubDate>
		<dc:creator>paulovery</dc:creator>
				<category><![CDATA[Salesforce Administration]]></category>
		<category><![CDATA[Salesforce Development]]></category>

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		<description><![CDATA[I can&#8217;t create a workaround using triggers, since you can&#8217;t make a trigger for the CaseComment object. I&#8217;ve submitted a bug to Salesforce, but I&#8217;m still trying to come up with something else.<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=paulforce.wordpress.com&amp;blog=7089196&amp;post=14&amp;subd=paulforce&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I can&#8217;t create a workaround using triggers, since you can&#8217;t make a trigger for the CaseComment object.</p>
<p>I&#8217;ve submitted a bug to Salesforce, but I&#8217;m still trying to come up with something else.</p>
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